Amateurs and Professionals
Ben Erickson November 19 2018 06:13:23
For example, having a friend who knows a lot about computers who can help you with a problem with your PC at home is very handy because they can answer a quick question for you that doesn't involve too much time or commitment. Additionally, services that use "geek" in their name and most free tech support that comes included with a software or hardware purchase are quite capable of dealing with common problems or FAQs (frequently asked questions) that can be solved by someone in a call center that only knows how to read a script. But if you ask a question that's not on their list, you quickly discover their knowledge is superficial at best. Still others may know a lot, but lack social or business skills, acting like "know-it-alls" and belittle you for not being an expert in their business even though you are an expert in your own. Remember this classic Saturday Night Live skit, "Nick Burns, Your Company's Computer Guy"?
Professional service, like the kind you can expect from Trusted Computer Consulting, is different. We know that communication is important. That's why we don't use a menu system on our phone calls. During business hours, our phones are always answered by a living, breathing human being. And since we are living, breathing human beings, we treat you like one too, with the respect and common courtesy that you deserve.
We take responsibility for the challenges, projects, or problems that you bring to us to solve. Unlike amateurs, we take the time to understand your requirements and preferences, then do the research to find the best way to address what you need done. This ensures that the process will be much smoother and you will be much more satisfied with the results we deliver.
Then we follow-through. In baseball, if you don't have follow-through in your throw or bat swing, your performance will always be weak and unsuccessful. At Trusted Computer Consulting, we understand that it's the same in business. That's why we always follow-up with you after we implement new solutions or fix a problem to make sure that the real-world, actual results are what we expected and what you expected.
So if you're tired of dealing with amateurs that are hard to reach, don't follow-through, don't respect you, or don't know their stuff, come to the professionals. At Trusted Computer Consulting, that's our differentiation. That's what sets us apart in our field. That's why we chose the domain name "trustedcomputer.pro". You can trust us with your computers because we are professional. Give us a call today!
- Comments [0]